Complaint / review / scam report
Etrade has successfully lost all of my research and tra...

Complaint / review text:
Etrade has successfully lost all of my research and trading info for the fourth time in 8 months. After the first 3 times, I spoke to their techs & they blamed my addition to those problems, Etrade continually jumps off line at crucial times during trading. These results are monetary losses due to trades not going through in time to avoid losses or maximizing gains. Timing is everything in day trading.

So, like a fool, I paid to have my laptop examined 4 times by 2 different techs ($200), only to find out that I had no problems on my end. Following each "repair", I downloaded Etrade Pro and started all over again, entering new research and investing info. I was evaluating Etrade Pro in hopes of moving large accounts into their system and I feel that I've given them ample opportunity to prove themselves. Their format is good, as well as their info & brokerage assistance, but their techs are useless.

Unfortunately, tech performance is most important for online trading. I have overseas accounts and I use Schwab in the states. Schwab is by far superior to everyone else sans algorithms. I'll be moving all of my accounts to them; I should have done that in the first place. I've been working with them since the 80's. Be warned, Etrade is just not worth the risk of continually losing your money and information.

Contact information:
Author: Contact with Author

Offender: ETrade

Country: USA   State: New York   City: New York   Zip: 10020-1302
Address: 1271 Avenue of the Americas, 14th Floo

Category: Business & Finance


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