Complaint / review text:
Turbo Tax did not report retirement income, even though I entered the information, and I now owe over $3,000 in back taxes for 2008. On form 1040A, line 16A is not carried forward to line 16B, which should have been the total amount, because my whole annuity is taxable, because I was retired before retirement age. All of these errors resulted in my receiving a large refund, that I should have not received. I should have gotten about half that much. I received a notice from the IRS that I owe $3,646 in back taxes, plus interest.
I know these are Turbo Tax's errors that caused this, and they should have to pay the tax, plus interest, due to their program being defective. They do not show retirement income as being taxable, hence, miscalculations on that page. When my info transfers to do 2009 return, it shows that I entered the info. I have also tried to print the screen that shows I entered the info last year, and it just prints blank pages.
Having to pay this back has resulted in my not getting a tax return this year. I am not sure how to file my 2009 return, because I do not have the 2008 done correctly, just the IRS saying they fixed it, so I have filed an extension for 2009, and I cannot complete my state either, because I don't know how to do it, now that last year's info was completely wrong, and because I owe the IRS money, I cannot afford to pay a tax professional. So, I am stuck in a bad financial situation, and have no idea how to proceed, except continue to make payments to the IRS for a mistake Turbo Tax made, and I am on the verge of losing our home, because of owing IRS money. I would love to speak to someone about this.