Complaint / review text:
In September 2009, I received a bill from the Franchise Tax Board for $371 from 2008. What happened next is unbelievable: I called Turbo Tax and they said it wasn't their fault. Whose fault was it that they did not carry over my numbers to the California portion of my return? I called the Accuracy Guarantee dept. But they don't take calls. I have called and e-mailed since 5/18/10. They said it would take three weeks to call me back. You received a call like I received a call. No call was ever received, but ridiculous e-mails arrived in my inbox and there was no follow-through.