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Complaint / review / scam report
University of Phoenix
After multiple emails that went unanswered to my financ...

Complaint / review text:
After multiple emails that went unanswered to my financial aid counselor regarding my upcoming out of pocket expenses and pending student loan, I decided to contact here superior regarding the poor service. At the time I has posted in the first week of a on-line class, but withdrew after 4 days due to lack of information regarding my financial circumstances and ability to pay. Finally I spoke with the Finanicail Aid Manager and she assured me I would not be billed for those days and my financial aid counselor would be changed. Now I am receiving bills for $455.00 and still show the same financial counselor. No one will return my calls, I have officially withdrawn and refuse to pay the outstanding bill. I also have know idea what is going on with the federally gauranteed student loan that I entrusted University of Phoenix with, the committment consumer service and the working student is false advertising.

Outstanding bill for class I did not officially take, delay in my education process. Cannot get any inforamtion on my pending student loan. 

Contact information:
Author: Contact with Author

Offender: University of Phoenix

Country: USA   State: Arizona   City: Phoenix   Zip: 85034
Address: 3157 E. Elwood St.
Site: www.phoenix.edu

Category: Business & Finance

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