Complaint / review text:
I had insurance with United since December 2009. They would not accept my husband, so I looked into other companies.in March, I found Aetna. They accepted my husband and I signed up. After the 30-day waiting period, our insurance kicked in on April 15.in May 2010, after chiropractic care, my doctor ordered an MRI. It found a tumor. After Aetna approved Brain MRI, which showed my brain MRI clear, they approved surgery for June 30 to remove the tumor. I spent 6 days at Rush in Chicago and 14 days in rehabilitation. I have been going to therapy, seeing a counselor to cope with having cancer.
I have received multiple documents stating they would pay the bills. Today, August 9, I received a letter stating my claim is now under investigation and I might be responsible for $75,000 in medical bills.