Complaint / review text:
I used Turbo Tax to file my 2006 tax returns. I paid for both the state and federal taxes. Their system never filed my state taxes, and I had to file them myself. But Turbo Tax took out their filing fee. I have requested my money back on the state fee 4 times and as of the last email, was told I would get my money by check within 3-5 business days. I started this conversation with them January 30,2007. It is now April 21, and still no money.