Complaint / review text:
HSBC Card Services is the worst! Although I have a fraud alert on my credit reports, HSBC still gave an illegal alien in Utah (who used her name and my stolen social security number) a credit card? HSBC ignored the fraud warning and told me that someone else did the credit check, not them.
I'm a member of Lifelock and they notified me that HSBC had ran a credit check on a credit card application. But HSBC still denies any wrong-doing even though the credit came back with a fraud warning. Illegals applying for credit with false ID's makes no difference to HSBC because it's just more money for the bank. Another credit check was run in Sept. By HSBC (in California). But HSBC denies that also. (Even though it's on my credit report). Cancel your HSBC Cards and go through a credit union (usually with lower rates). HSBC has a bad history of giving card to illegals.