Complaint / review text:
I've used TurboTax for many years and not had any problems. But now that I've been "bitten", like the rest of you, I'll never use it again. Although TurboTax claims to be experts in state tax laws, they screwed up my 2007 state tax return big time because of my 401K contributions.
In PA, believe it or not, 401K contributions are counted as taxable income (I didn't know this until after this TurboTax fiasco). But I worked in Delaware - where 401K contributions are tax exempt, so my adjusted gross income in DE did not include these 401K contributions, i. E. This amount was subtracted from my gross to arrive at my adjusted gross income.
But TurboTax never checked. So, when I filed my PA tax, TurboTax just took the adjusted gross income amount from DE and plopped it into the adjusted gross income line for PA. So I ended up owing taxes on more income than was reported - plus penalties and interest for 3 years! In my opinion, TurboTax is worth it until you're one of the ones affected by their incompetency, and then it's not anymore. Beware!