Complaint / review text:
Nelnet is attempting to collect on my student loans twice. I consolidated with the department of education, and they paid Nelnet in full, but Nelnet has employed a collection agency (Allied Interstate 8172311547) to try and collect from me again - even though they have already been paid by the department of education.
Allied Interstate is calling me 6 times a day, won't send me anything in writing, and will not provide me with validation.
They simply want me to make payments over the phone. I called the department of education to look into this, but they can't helpme.