Complaint / review text:
I filed my taxes through Jackson Hewitt on 28 Mar 11. I have not received my fund yet. I tried to contact them so many times but their office is closed. I called many a times on the number (305-227-4100) given to me with my file, but no one answers or replies to my voice mails. I called the Jackson Hewitt's main help line (1-800-234-1040). I was told that they cannot help because I filed taxes in Miami and they do not have access to my information. I was told to contact the office and I explained to them that I did so several times but no one replies and no one is there. They gave me a complaint number and told me that someone will call me back. But no one called and it has been around two weeks now. I paid $142.