Complaint / review text:
After applying with Progressive Insurance Co. For a homeowners policy my request was accepted and I paid an initial premium of $400.00. The policy started in May of this year. I live in CT. On June 23,2011, I received notice from a Homesite Ins. Co. Of Massachusetts that my policy, through Progressive, was cancelled effective July 26th. The cancellation was based on inspection that my roof was crumbling on the house and that trees overhung the house, and that the outbuilding (garage) roof needed repair.
The information in this report was incorrect: No trees overhang the dwelling; the house roof is fine; the garage, outbuilding, roof needs repair which I was aware of and had told the company this when I applied. Homesite declined my request to clarify this, kept my down payment, and offered no recourse. The agent Gwen said I could reapply after the cancellation and have another inspection, only if I sent them evidence that the corrections were made. She did not acknowledge that the information was wrong in the first place. I feel this company took my money in good faith and ripped me off. I have done some research online and have read many reports of complaints from people who have had this same type of experience with Homesite. This must be illegal! What a scam.
Financial hardship due to loss of down payment. Misinformation that is now available to other insurance companies I may apply to for coverage.increased difficulty finding insurance coverage.