Complaint / review text:
I have had to deal with a lot of situations in my life, including being a customer service representative myself & having to call companies for customer service also. Of all the times I have had to call or talk to Midland Mortgage, 95% of the time the customer service representatives are rude, arrogant, obnoxious & have "an attitude".
I have even called & asked to speak to the President of the company & I was told "You Can't", I asked why & was told "You just can't" & that was by a "supposed supervisor".
My mortgage loan was not originally with them, they bought it from my original mortgage company. I sure wish that had not happened! Midland Mortgage is absolutely the worst company I have ever dealt with.
I am sure they know how rude they are to their customers, & I am sure they don't care. If they did care they would not treat their customers so poorly.