Complaint / review text:
After enrolling in the Bachelors of Science in Management, and taking seven of the dozen classes that I needed to earn that degree, UoP refuses to file the proper paperwork with the Department of Education to get me the necessary funds to complete the final five classes. What is the problem with this institution? None of the people working there can answer a question. They are rude, cocky, and totally uninformed. I even went so far as to have a conference call with the UoP financial aid manager, the representative from the Department of Education and Direct Loans to have them explain to the financial aid manager but she still doesn't get it. None of us can figure out what her problem is and what UoP's problem is.
Don't they want to have their students realize their goals and add to the university's graduation rate? UoP is not responsible for repaying the student loans, I am. So why can't she fill out a simple form that can be obtained from any reputable, accredited institution of higher learning? Is it laziness, stupidity—or maybe the founders of this university are unconcerned about their students after they have them enroll. What a total scam. If there is a way to get in on the class action suit, please let me know.