Complaint / review text:
My husband & I have Cigna with my husband's employer. Cigna has been a nightmare to deal with.
Cigna will not pay claims, & a pain to deal with.
I am dealing with Cigna on a claim for an office visit I had. Cigna has misfiled the claim for the office visit being for a surgical procedure. I did not have any surgery on the day I went to the Dr.
I have called Cigna, my Drs. Office has called Cigna, And I still cannot get this issue resolved. So I am going to have to pay an additional fee on top of the copay that I have already paid.