Complaint / review text:
I started opening my account with Scottrade about a few weeks ago and after the requirement of the documentation submitted, Scottrade approved my account. I have been transferred the stocks from my husband's account and also deposit more money into the account.
But suddenly yesterday, the broker called me and said that my account was restricted as I need to submit another document for opening the account. Things got worse when I called Scottrade Complaints Center. The person implied to me that the account will remain frozen, that I can only sell but unable to withdraw the money from the account until the document required is submitted.
I wasn't able to close my account either until I would be able to submit the required document. Even my request to transfer the stocks and balance cash into my husband's account was also rejected. Isn't that crazy? This is the most unethical business ethic I have ever encountered in my whole life. I feel cheated and now my worry is getting bigger of the consequences.