Complaint / review text:
I filed for insurance on the home I had purchased in December of 2011. After going through the headaches of their awful customer service, I managed to get insurance on the home. My wife and I moved in almost the following week and less than two weeks later, I got a letter in the mail saying that my insurance was being cancelled. The reason was that my roof shingles were curling (roof is new as of April 2011), a tree branch is hanging over the home (neighbor's tree that I can't touch), and the paint was peeling.
If these were actual problems, there isn't a single house on the street that can actually be insured. I didn't even bother calling Homesite after the headaches of getting a hold of them the first time and I am now working to find a different insurance company. The only bright side to this is that I now know that I am not alone in this nightmare and that others are going through it as well.