Complaint / review text:
Jackson Hewitt did my taxes for the year of 2009. I went into the office with 3 w2s the employee told me there was no need to file the last one because I didn’t make enough money. So, I, believing her, went along with it so now 2012, I ended up owing IRS $600 and state $400 and I tell one of the "Head" people about this and she’s in denial stating they teach all their employees to file all w2s. I mean seriously, the girl that prepared my taxes skipped that part of class. I was a faithful customer for about 10yrs but after this Jackson Hewitt and their well taught employees can kiss my. Thanks Jackson Hewitt, you lead me to a real "professional" who knows what she’s doing.