Complaint / review text:
I have used turbo tax for years and have never experienced any problems before. This year while attempting to e - file my return, the computer keep saying there was an error and I would need to mail the tax documents. I tried multiple times to review and fix the error, but turbo tax kept saying no errors detected. I do not trust that the information is correct due to the fact turbo tax would say no errors but later say there was an error. I will not be mailing in my tax documents. I fear they are incorrect. They e filed my state return and said it would be 24-72 hours before accepted by the IRS. I checked my status and no information is available. Now, I feel like I should pay someone else to complete my returns. By the way, Turbo Tax did manage to take my money. I unless they can refund my money, I will not use turbo tax nor would I recommend it.