Complaint / review text:
Turbo Tax advertises free file for federal. I did not need to file a state return and kept clicking no. Turbo Tax will not allow a consumer to avoid the state return and charged me $27 plus a $29 processing fee. I am a student that made $7000 last year and did not wish to give Turbo Tax almost $60 of my return. This is false advertising. I could have completed a paper form and saved myself some money. I was stuck in the system and could not get out until I corrected an error and by then I was just fed up. I also received a refund card with 0 on it. I will never use free file again.