Complaint / review / scam report
FIA Card Service
FIA believed Ashley Furniture's lies

Complaint / review text:
Contacted FIA to lodge a complaint against Ashley Furniture Company which they supposedly investigated. Because I signed a receipt of the furniture I have been told there is nothing they can do.

The leather sofa was ripped when delivered and I did not see it. Ashley claims that the delivery person and their store representative told me to look at the furniture to assure their were no problems. That is a lie. According to the information Ashley supplied FIA a complaint wasn't made until the day after delivery - that is a lie.

It was made less than an hour and a half after delivery. Ashley also stated my daughter called them - that is a lie.

No one at Ashley ever spoke to either of my daughters.

Apparently FIA believes anything told to them by the merchant - not the customer. That is unforgivable!

Contact information:
Author: Contact with Author

Offender: FIA Card Service

   State: Pennsylvania   City: Upper Darby
Address: P. O. Box 15720
Phone: 18883396262
Site: www.ibsnetaccess.com

Category: Business & Finance

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