Complaint / review text:
After using turbo tax for more than 10 years, our state return was held due to the fact that they said our school tax had not been filed in 2005 but our 2006 was. I was informed after a complete runaround that there are sometimes errors when using turbo tax and now I have to go through a huge process for them to pay me back for my penalty and refund from the state. Gotta love turbo tax. I sure will not use them anymore.
A loss of my state refund this year $327.00 does not sound like a lot but in today's economy and being of medium income every penny counts when your counting them.