Complaint / review text:
I did my taxes with TurboTax online on January 30,2012. I was excited to see that I was getting a very large federal return. H&R Block was offering a free second look at tax returns so I had them look over my TurboTax filing. Well, TurboTax put my small pension in as a withholding along with my federal withholding. I answered all the questions TurboTax asked me, rechecked all my information I typed in and don't know why this mistake was made or why it wasn't flagged as a possible mistake.
So I had to pay back most of the federal return that I received and had to pay H&R Block to amend my federal and state tax return for 2011. I tried to reach someone in TurboTax to complain but wasn't able to reach anyone. I ended sending People Media a complaint and have never heard back from anyone. I will not use TurboTax again and would not recommend it to anyone.