Complaint / review text:
After using TurboTax online and e-filing on February 10, I finally received my refund card expecting $337 on it on March 25. The card only had $267 on it and I had paid for the service off my bank card. TurboTax could not come up with an explanation and suggested I call the IRS. I did. My returns according to their records were accepted on February 12 and the money deposited on February 17. Where did the money go? I went to use the card today on April 2 and find that my balance of $100 is gone! After a very unhelpful lady and me sitting on empty at the gas station, I had to call a friend to bring me some cash so I could get home. I am single and a laid off teacher. Every dollar counts. Shame on TurboTax and their fraudulent dealings. I do not have the money to seek recourse and am disgusted with the entire company. I hope they go bankrupt!