Complaint / review / scam report
Chase Bank
Chase Visa charges extra charges

Complaint / review text:
I paid the balance in full, every month, using the chase website.

For 2 consecutive months they charged me finance charges for a outstanding balance I did not have.

I tried to pay on the due date on their website. They wanted to charge me a 14.95 fee to pay on that day, or they would charge me a $30 late fee for the payment posting the day after.

All they are after is fees and finance charges.

The customer service is terrible. They keep sending me canned response and won't work with me.

I'm canceling my card, they can get their fees somewhere else.

Contact information:
Author: Contact with Author

Offender: Chase Bank

   State: Michigan   City: Lansing
Address: P O Box 36520
Phone: 18009359935

Category: Business & Finance


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