Complaint / review text:
US Bank policies favor the bank 100% and the customers 0%. I wanted to fund a CD IRA by a transfer of assets and the bank refuses to open the account and lock in the rate.
The bank representatives were ignorant on the details of performing the transfer.
Other institutions will give the higher of the rate at the time the account is opened or funded, and they understand that there is latency in funding an IRA by a transfer of assets. I will never do business with US Bank, they do not understand who it is they work for.