Complaint / review text:
I submitted an application to re-fi with Freedom Mortgage, but I could never get anyone to call me back to let me know where the process was at. After 3 months went by, they called me and tried to say I was late on my first payment.
They even had submitted paperwork to change my Present Mortgage Co. On my homeowners insurance to them, and this was even before I had any type of loan approval. I hadn't heard from them let alone signed any papers with them, never even opened escrow. So I finally was able to talked to someone at Freedom Mortgage who told me they were just monitoring my payment record with my current mortgage company and wanted to make sure I was making the payments.
I told them to discard my info, do not release my info to any other or 3rd party and to delete my application. I have never heard of such a thing from any Mortgage Company!
DON'T USE FREEDOM MORTGAGE! It's some kind of a SCAM!!!