Complaint / review text:
They currently have my money because they claim I can not be verified. I've talked to multiple people at greendot (who are not helpful just keep repeating "I'm sorry there is nothing I can do) and at the place where my money was suppose to have gone and they say greendot never tried to verify me.
Now greendot is refunding my money by mail, which I wasn't told was going to happen until they did it. Even though it is a reloadable card they will not reload it.
Now my money is tied up for 7-10 business days until they can send me a check. NEVER use them!