Complaint / review text:
Classic Bait and Switch - After being pre-qualified for a refinance and given approximate closing costs and a competitive interest rate, we agreed to an appraisal. Fatal mistake. When the finalized closing costs and interest rate were divulged, the closing costs were three times the original estimate and the interest rate was 0.5 % higher. Don't sign anything. Don't let these crooks take your money. They are completely dishonest!