Complaint / review text:
I have submitted a claim to Bankers Life for my parent, who is in an assisted living facility. He has dementia and corroborated by his doctor.
I completed all documentation, and heard from their representative that he in ineligible because the nurse she spoke with at the facility said he is fine. The nurse was a temp and probably doesn't even know who he is.instead of relying on documentation from the doctor, the claim was denied. I want to resubmit, but after looking at this thread, it appears Bankers Life has a real problem paying claims.
Has anyone had success in getting their claim paid? Should I just go ahead and hire a lawyer?