Complaint / review text:
I had a bank of America Visa since 2004 but never used it. They called and offer me 0% on balance transfer for 1 year. I took the offer and they trasfer the money to my account.
I was waiting to receive a statement from them how much I have to pay and when but never got one. After two month some one from the credit card dept. Called me and say that I never pay my monthly payment. I told him that I never got a statement, and I didn't understand that I need to pay.
I went to bank of America and made a payment. I also asked the maneger to call the credit card dept. And tell them to wave the late charges. He did it and they agree. I told them to send me the statements. I never received the statemnts. I called them and told them to fax me the stsements. They fax it and after receiving them I got shocked the interest rate was 31.4% insted of 0%.