Complaint / review text:
Omg! Could there be a worse company ever to do what they call business?
Our problems began with GMAC instructing us not to make a payment because our mortgage was in the process of being sold to Midland Mortgage, and there being a good chance that the payment would get lost. This was the official start of a 3 year nightmare. First of all, we were current on our payments, so why would Midland Mortgage (a debt collector) be getting our mortgage? I am still waiting on the answer to that question.
Last year we had an unsuspected debt that put us a month behind. We tried the billing of the payment over a three month period. Now I have people showing up at my house taking pictures (according to Midland, they are ensuring that the property is still occupied). Then to make matters worse they say that I am 3 months behind, and come to find out, they are showing that we have unapplied funds on our account (and they still keep adding late fees).
To pour salt on a wound everytime you contact them, they go into this spill about loan modification. After getting all the information they supposedly need to do a loan modification, they tell you that spending $25 a week for 2 people for groceries is what we would have to do in order to make the modification work. HELLO? (I would like to know what grocery store they shop at.) Then the grandaddy of the them all, is after going through all this headache, they cannot even write the loan in the state of Arkansas!
We are so sick of them, but no one will touch us because of all this BS with Midland. Thank you ever so much, Midland, and I cannot see how anyone of you can sleep at night knowing how you are screwing so many people out of their hard earned money!