Complaint / review text:
This company is ridiculously slow and unresponsive. Like many, I refinanced with AmeriSave because of the attractive rates, good website, and the good service upfront. However, like many others on here, once I started the process, things came to a crawl. I provided everything asked for (promptly), had a 795 FICO score, and the process still took 120 days to close. The loan processor came back asking for the same information over and over, items I had sent in several times before. We finally finished the process but came close to pulling the plug in the middle due to the frustration experienced. They simply chalked it up to being very busy. I would not recommend this company to anyone, regardless of credit worthiness. I was also surprised at how quickly they sold my loan after closing - within 30 days, before the first payment was made, my account mortgage was sold.