Complaint / review text:
My house was destroyed by sandy and my flood insurance sent me an advance check to start the repair on my house and the mortgage hold the check refused to endorse it. I send them all the require document they wanted it's still not enough.
They requested that the insurance send them a copy of the breakdown of the damage before they can released the fund. Eventhough I explain to them that it is not the final payment this is just an advance to start the cleaning process.
They did not help me in anyway at all. I do not want them to handle my mortgage, they have no compassion for their customers, I don't want to do business with them.