Complaint / review text:
About six months ago, I established an account with OptumRx for my Diabetes Testing Supplies. I use Freestyle Lite strips and have the software for tracking my tests running on my computer. Well, I got a call from OptumRx today telling me that they could no longer supply me with Freestyle Lite strips. They offered me a free meter and wanted to switch me to another test strip. Given that I'm really happy with Freestyle and have been using them for years, I declined their offer.
I'm inclined to believe that this is basically a "bait and switch" scheme. They must make more profit off their own strips, and after a short period of time, they try to get you to switch to their in-house strips. If I'm right, this is probably illegal and could be prosecuted along the lines of what happened to AmMed which agreed to pay $18 million as a settlement.