Complaint / review text:
Ok, to start, I went to see one of their doctors. Before I even saw the doctor, I had to come into their office three times and I still didn’t see a doctor. The second doctor would not refer me to see a specialist who was not a Welmed associate and cancelled my appointment to the specialist, because he wasn’t a part of Welmed. He didn’t even tell me he cancelled it. The third doctor said he was not through Welmed but tried to refer another doctor that was not through welmed; he denied it.
I called United Health Care a lot and would not let me talk to a supervisor and I told them several times I wanted a doctor who didn’t go through Welmed, but they wouldn’t help me and all they did was go around the whole subject. I was better off going through the Christian free clinic and prescription program than to have Medicare and this insurance. Now, I have no doctors or prescription help or anything because I will not use this insurance or Medicare.