Complaint / review text:
I was late on my payments continuously 'til the point I was late 2 months for muiltiple times. This is my fault for not picking up the phone and tell them my situation.
Long story short. The repo man came, but had a change of heart and did not take my bike. I. Then called Sheffield (finally after they tried to contact me for at least 5 months).
I was greeted with respect and told them I didnt want to tell them a sob story but I was Injured and could not work. The women offers to help right away. Charging me for my first late month due which is 250 plus 10 for processing fee and 73 for "holiday coupon", which means I can skip my second late payment and the next current payment until the end of my loan.
They did not have to do that nor offer me any special deals. I might got lucky but try to talk to people before its too late is the moral of the story.