Complaint / review text:
I had been calling your 1-800 number and every time and have different answer to get my mortgage statement. One will say " do you have a fax number, or will mail it to you".
And, few hours that i did not receive the fax and of course another person will assist me again for another time and she will " there will be certain time to get your statement and will mail it out to you by the end of the month. Or you could go to the web site www.midland mortgage.com and you will print it out for you to get it sooner.
Well, i waited and waited and up to now i did NOT an statement in the mail.
I called again on February 13,2013, and i was told " it should be in the mail. And if you did not receive your statement, on the 15 of February will mail you a Duplicate