Complaint / review text:
I used Amerisave because of their attractive rates. After sending paperwork and paying for a credit report and appraisal, I got pre-approved and a lock of 3%. The loan officer even told me he had run my paperwork by his manager for pre-approval. I just got a call and my loan was not approved by the underwriter. Other reviewers are correct when they advise you not to get the appraisal until your loan is locked. What a waste of time and money. I am out $475 for the appraisal and the credit check fee.