Complaint / review / scam report
It's a scam

Complaint / review text:
I loaded money onto a NetSpend Visa 3 weeks ago, and I still cannot access my money. I have faxed and emailed the information they requested for verification 4 times now, spent hours on the phone with customer service, and still no resolution.

I am told something different each time I call. The only 2 things I've been told consistently is that they are only following state and federal laws, and that I cannot yet access my money.

Customer service people are not friendly, there is usually so much background conversation that you can hardly hear the representative. This is a scam - no excuse for this!

Contact information:
Author: Contact with Author

Offender: Netspend

   State: Texas   City: Plano
Address: PO Box 2136

Category: Business & Finance


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