Complaint / review text:
I went to Jackson Hewitt to fill my taxes on Feb. 17th of 2008 and Lisa was name of the lady who filled my taxes and everything went fine until I got a letter from the state of Wisconsin saying I was being aduited. I called Jackson Hewitt right away and I talk to lisa she assured me that it was fine so I called the state to find out what happened and come to find out that Lisa had filed me for earned income credit when I was no eliglbe for it because I moved out of the state before the end of the year.
When I went down to the Jackson Hewitt store to tell them about it they told me there was nothing they could do, so I called the main number and they blew me off and I sent emails and never no responds. I would never go back there and I would never send nobody there they are a joke. You pay so much to fill your taxes there and get screwed out of money and they will never refund your money no matter what. I had to wait five months for a refund that I should have received in two weeks. I was suppose to get $1100.00 back and I am only getting 400.00 just because the lady that filled my taxes didn't know what she was doing