Complaint / review text:
I went into Jackson Hewitt to have my 2006 taxes done. I gave Flor all my information all my husbands information and let her do her magic. Well magic is exactly what she didn't do. You think you are going to a place like this and having your taxes done by a professional well atleast that is what I thought. Until may of 2008 when I recieved a letter stating that I owe the IRS $1600 because of jackson hewitts mistake.
I went into Jackson Hewitt and come to find out on my husbands w-2 form it stated $11,000 well Flor put $1100. So now I have to come up with $1600 tht I should have never recieved because of Jackson Hewitt's error. I called the office and took them my paperwork they told me that all they are going to pay is $140 for the initial interest and penalties. So now I get to make a monthly payment to IRS that I don't have and also continue to get interest and penalties put against it so I can owe them even more money.
I now have to take extra money away from my family because of Jackson Hewitts mistake. I am one person that will never go to Jackson Hewitt again and I will tell all my family and friends not to go there.