Complaint / review text:
Worst Insurance I ever dealt with. Their website offer to search providers in network that are accepting new patients.
From a list of 30 providers not one of them was accepting new patients or were accepting new patients but not from United Health Care. They actually have doctors listed as "in-network" that do not accept UNC's insurance. This should be illegal. After having hours of difficulty in just trying to select a Primary Health Care Physician from their site I called their support.
Even worse. They search using the same web tool I am and say they'll call a number of doctors to find one in my area (SF Bay Area, with thousands of doctors, not in the boonies). Each time after they have called 3 or 4 doctors and found the same thing as me, no doctors accept their insurance, they say I'll try another and then they hang up. DO NOT SELECT UNITED HEALTH CARE AS YOUR HEALTH CARE PROVIDER!
Get Kaiser or anything else. Plead with your HR not to select them if under review. I have bee3n paying for this insurance for 5 months and still do not have a doctor.
Hope this helps someone avoid the trouble I've experienced.