Complaint / review text:
The figure Turbo Tax gave my daughter as her refund and the figure that Turbo Tax tiled with IRS are different by about $2,000. She has tried many times to call Turbo Tax, but gets nothing but attitude and no help. They try to blame it on IRS, but it clearly shows that Turbo Tax was the one that messed up. Couple of months later and my daughter still can't get Turbo Tax to even look at the problem. She actually went to another site and did her taxes again (without filing them) and sure enough, the correct amount due her was exactly the same as Turbo Tax showed on her hard copy paperwork - not the wrong figure that Turbo Tax sent in to the IRS. What will get their attention?