Complaint / review text:
The snake operating a Seattle office promised two weeks closing on a refinance if we went with AEM. Five weeks later the refinance is still not closed and the man is no longer available for contact.
This man promised closing cost under 2800 if we took a slightly larger interest rate. Total lie. Preliminary papers show costs into the 4000 range.
In the beginning we were told no paper work after the initial documnet submission. Lie.
Continually asking for some new document that costs us money. Had to ask many times to receive the preliminary estimated closing costs. Was being told we would get them at closing and could review them at that time. He didn't want us to see the costs.
Last contact was two weeks ago when we challenged the "junk fees" on the estimate that he finally sent. Apparently this carnival shill has backed out of finishing the refinance now that he has cost us time and money.