Complaint / review text:
We got our mortgage with Bank of America because we trusted them. Had them for a couple years.
They were good so we got an investment (right before the crash): (property through them. We have NEVER been late. Well a year later our second property mortgage was sold, when ask why they said well we are not handling those types anymore (Mortgage lines of credit), then the first one was sold. And both to different companies and they were both to BBB with F rating and nothing I could do about it.
And since then they have been sold again to always to rude customer service people and we have over 800 credit score and they treat us like we suck. So Bank of America has turned our life into.
So with the crash we cant go to different bank cause investment property not worth half what we owe and dont want to pay all the refi fees for other property. So we stuck just praying that the mortgage company pays our taxes on time.