Complaint / review text:
Nothing has been done. I get Heidi, who wants to explain everything to me, again and again. I've worked in debt collections and this company is not practicing fair debt collection. Then I get Janet, who is supposedly Heidi's supervisor, though you wouldn't know it. Both are very unprofessional and when I tried to contact Afni, the line stated that there was not enough people to cover the incoming calls so I would need to try again later. It hung up. I've had it with this company. I'm taking steps now to contact my attorney general here to stop the calls. I've asked for a mailing address as well so that I can send this in writing, but also searching on net isn't giving me much. This company is awful. I've been forced to take steps to stop them from calling since my request are ignored and then outright denied by yet again, Heidi.