Complaint / review text:
Unfortunately my loan has been with Midland way to long. I asked midland to refi my loan, but of course they said they could not, so I went with another company.
I get the pay off and it has ~1,500 in fees and late charges. I Call to get a details report of the fees. 4 calls later, same story, you should get in in 24/48 hours. Today, they tell me not only will it not be detailed, but they tell me 1) it will only go back 2 years.
2) a few of the fees were "carried over" and they cant give me any detail (seriously) and last, if I want to go back further, its is $5.00 per year. So lets recap, they allege I owe all these fees, and the only way to determine what the fees are for, is to pay more fees.
These guys make loan sharks look like saints.