Complaint / review text:
I could not get Chase to respond to our request for refinance of our home mortgage 2 years ago. We moved all of our investment accounts out of Chase and refinanced with U.S. Savings Bank. This left our Equiline account, savings and checking with Chase. We just did a new Equiline with Chase and a refinance with U. S Savings Bank. We could not get Chase to respond to our request to release their request for a $250 subordination fee. We will now be moving our checking and savings elsewhere. This is really lousy banking service.