Complaint / review text:
I applied a loan and lock the rate paid the appraisal fee of $450 on May 5, everything went as normal. But since May 21 I never received anything from the loan processor, he does not reply my e-mailm and phone call.
I just called the customer service, the agent told me my loan is declined. But they never sent me anything. My credit score is 777 my income is more than $150,000 a year and the loan amount is only $146,000. I think they declined because the mortgage rate is going up to 3.25 while my locked rate is 2.75.
And I tried to get to their website can not display the page.
I don't know what's going on with this company. I think it is a fraud.