Complaint / review text:
Every time I deposit money in Scottrade, there is no telling when it will available. Sometimes it's 3 days or 4 maybe 5 or 7; they hold deposits for ransom. On the website it shows 2 or 3 days - bait and switch. I am going to close all accounts with Scottrade. The branch manager, Matt, told me I should just use my other bank account that I transferred money from. Any bank I've ever dealt with has a 3-day hold. This deposit was an ACH deposit from my other outside bank account. It's not even a personal check; it's from one bank to Scottrade. I talked to 3 different people at Scottrade and all 3 had different answers from 3 days to 7 days. I called at 8:30 in morning and I'm still waiting for an answer 6 hours later; I'm still waiting - maybe tomorrow, the money will be available. I made this deposit on 6/4/13. On 6/11/13, Matt said that it should be available. This is a joke. Look on website; it will show 2 or 3 days.